Purchase of eLearning Programs
You are responsible for payment of any eLearning programs (and any applicable fees and taxes) purchased from this website. We reserve the right to vary our fees from time to time.
Online payments are processed via a secure, 3rd party provider. Organisations can choose to pay via an invoice.
You will not be able to access the eLearning programs without an unlock key. Payment must be received in full (for an individual or an organisation) before an unlock key can be issued. Confirmation that your payment has been received, the unlock key and receipt/tax invoice will be sent to you at the email address you provided.
All prices displayed on this website are inclusive of GST. Your final purchase price may be different depending upon the tax that applies to your delivery location. Where GST is not applicable based on your location, this will be declared in the checkout.
You warrant that all information provided by you in connection with registering for access to our eLearning programs is complete, current, accurate and not misleading, and that you will not misrepresent your identity.
Your access to the eLearning program expires 12 months from the date the unlock key was issued. You will be required to complete the eLearning program within this time or pay to renew your access. A valid email address is required to register on this website.
Certificates of Completion
We issue a Certificate of Completion upon successful completion of assessment. These are available for download from this website.
You are not permitted to alter your personal registration details in order to provide a certificate(s) for another person(s). Changes to personal details are monitored and in the event that we suspect you may be changing your details in order to create certificates for another person we may suspend access to your account. We may also notify your employer or the organisation that you have selected in your profile.
Organisations are not permitted to issue an alternative Certificate of Completion for this program based on other criteria.
Use of Website & eLearning Programs
You are encouraged to provide feedback, comments and suggestions on our resources. Feedback will be used for the purposes of quality assurance and improvement. It may also be used as part of any research, evaluation process and/or in promotional material.
Feedback can be provided through the Contact Us links on our website and/or through end-of-course evaluation surveys.
Use of case studies and scenarios
Our resources use scenarios and case-studies as educational tools. While these may be based on a real case, identifying information such as names, demographic information and other details are changed in order to protect those involved.
If you find these case studies or anything discussed in our courses and other information distressing it is important to acknowledge your concerns and experiences with your colleagues and/or to seek professional assistance. This may be through your Employee Assistance Program (EAP) or another healthcare provider.
Privacy and Security
We are bound by the Government of South Australia’s Information Privacy Principles (IPPs) and are committed to protecting the privacy of personal information.
This website collects and uses a record of your visit and logs of information for statistical purposes. This may include the user’s IP address, date and time of visit to the website, pages accessed and documents downloaded, previous website visited and type of browser used. This information is analysed to determine the website’s usage statistics and improve this program. No attempt will be made to identify an individual user’s browsing activities except where a law enforcement agency exercises a warrant enforcing us to do so.
This website collects and retains personal information required to register in order to access the learning material. Your personal information will be used to supply a Certificate of Completion to users who successfully complete the course, provide participating organisations with lists of staff who have registered and/or completed assessment for the purpose of staff credentialing and/or organisational accreditation. It may also be used to notify you of updates and new learning material produced.
Where you have provided us an email address and we send you an email, we may use a program that tells us when the email that we sent was opened by you.
We may occasionally use your email address to provide you with information about new services and other promotions and surveys. You can opt in or out of these by changing your settings.
Personal details are stored in a secure server location and will not be used for any purpose other than those stated in the preceding sentences of this paragraph.
Your personal information will not be disclosed to a third party except in accordance with the IPPs, such as where your consent has been obtained or where disclosure is authorised by law.
Aggregated statistical data which does not contain personal data may be used from time to time to assist in the management and/or evaluation of the eLearning programs, in stakeholder reports, promotional activities and for professional/academic purposes such as conference presentations and in industry or professional journals.
Feedback data collected about each eLearning program is aggregated and is not linked to your personal information. Feedback will be used for the purposes of quality assurance and improvement. They may also be used as part of any evaluation process and/or in promotional material.
We also use Google Analytics to collect information about how people use our website. The information we obtain from Google Analytics helps us understand user needs so that we can offer a better user-experience.
You should note that there are inherent risks associated with transmission of information via the Internet. Internet communications may be susceptible to interference or interception by third parties. You should make your own assessment of the potential risks to the security of your information when making a decision as to whether or not you should utilise this website.
We do not accept any liability for the security, authenticity, integrity or confidentiality of transactions and other communications made through this website.
In order to reduce the risk of your information being used inappropriately you:
- must not share your login credentials (username and password) with any other person or save the details elsewhere such as on any electronic system, email or document storage service
- should use a unique password for this service, that you have not used for any other electronic system or service.
Notification of data breach
If you believe that a data breach has occurred you should advise us urgently through the Contact Us link on our website.
We may, in our sole discretion, authorise specific users within an organisation, administrative region and/or jurisdiction as Report Administrators for the purpose of staff credentialing and/or accreditation. These report administrators may be able to access records of completion for you and other users and/or aggregated statistical data.
These reports are provided based on the information that a user provides during the registration and/or edit profile process, and are reliant on the information being accurate and kept up-to-date. We make no express or implied warranties that the information provided to Report Administrators is complete and/or accurate.
These reports are generated from a live database. Registered users may move between participating organisations, and reports may reflect these differences.
In the event that there is a problem with a report you should contact us immediately.
Copyright in our resources including but not limited to source code, text, pages, documents, online graphics, audio and video are managed by Digtal Learning and Design and the South Australian Department of Health and Wellbeing and vested in the Government of South Australia (Minister for Health and Wellbeing).
Unless noted otherwise, and apart from any use permitted by the Copyright Act 1968, you are granted a licence to use this material for private use or use within your organisation for non-commercial purposes only. No licence to publish, communicate, modify, commercialise, alter, or reverse engineer this material is granted.
For reproduction or use of the copyright material beyond this limited licence permission must be sought from us. That permission, if given, may be subject to a range of conditions.
No permission to reproduce or use copyright material, other than that expressly stated above is to be implied by the availability of material on this site.
Trademarks used in this site are the property of their respective owners.
We do not represent or warrant that this website or any other information or material contained in, downloaded or accessible from this website, is free from computer malware (including but not limited to viruses, worms, trojans, spyware, adware) or any other defect or error which may affect your software or systems. You should protect your software and systems by installing and implementing your own security and system checks.
Linking to our website
You may provide links to our resources from your or your organisation's learning management system, website or in other material so that your users can easily locate our resources. However, unless specifically agreed by us in writing, you are not permitted to upload this material in any form to, or distribute this material from, your or your organisation's learning management system, website or any similar system.
Availability of website and eLearning program
The accessibility and operation of our resources relies on internet and information and communication technologies outside of our control. We do not guarantee that our resources will operate without interruption or be available at all times.
Termination of Use
Our resources are for personal and non-commercial use. You may not use our resources to on-sell or provide to a third party. If you are suspected of using our resources in this way then we reserve the right to cancel your access.
This website contains links to a number of other websites. No representations are made as to the availability of those websites and we are not responsible or liable for the content of those other websites. Accessing those other websites is at your own risk. Those websites are included on the basis that they contain related content. These links to other websites are provided for information and assistance only and should not be construed as an endorsement or approval of that website. A user who enters another website should refer to any terms applying to the use of those other websites.
If you use automatic language translation services in connection with this website you do so at your own risk. No representations, express or implied, are made as to the accuracy or usefulness of any translation of the information on this website or any linked website into another language.
The information and data on this website is subject to change without notice. We may revise its material at any time and without notice.
Our resources are provided for educational purposes only. It is the intent of the authors to provide evidence-based best practice where this exists and whilst the information in our resources has been carefully prepared by the authors it has not been tailored to any particular patient's circumstances. Our resources may be used as a guide but are not a substitute for your organisation's policies and procedures, current clinical guidelines, evidence and expert opinion in relation to decision making in clinical practice. Readers are encouraged to seek information and advice regarding local practices in their own institutions.
We and other associated organisations and authors of our resources do not make any express or implied representation or warranty in relation to the completeness, accuracy, suitability, fitness for a particular purpose, or currency of the information provided. We and these other persons are not liable in contract, tort (including negligence) or otherwise, for any direct, indirect, special or consequential loss or damages arising in connection with the use or reliance upon any of the information, materials or eLearning programs available from this website.
Any access to this website or use of any information, materials or eLearning programs available from this website is at your own risk in all things.
Limitation of Liability
To the extent permitted by law, our total aggregate liability to you for all claims arising out of or in connection with your use of this website or any use or reliance of any information, materials or eLearning programs in connection with this website (including loss of data, performance or non-performance of any services), whether under the law of contract, in tort, in equity, under statute or otherwise including all legal costs is limited to the amount of $10.00 or an amount equal to the total amount of the fees received by us and paid by you for use of our resources during the past 12 months, whichever is the greater.
- the provision must be read down for the purposes of the operation of that provision in that jurisdiction, if possible, so as to be valid and enforceable; or
Proper Law and Jurisdiction of the Courts